Automate business processes with Power Automate

Power automate is part of Microsoft 365’s Power Platform , along with Power Apps , Power BI , and Power Virtual Agents. These four Microsoft applications reinforce each other and are often used together. Power Automate enables you to create automated workflows between different applications, services and software.

But how can you automate with Power Automate? First, it’s important to know that you can do it yourself! Power Automate democratizes automation by offering an affordable, low-code automation solution. In other words, Power Automate is user-friendly for non IT experts and people on the business side within your organization.

Why automate?

Automation is the way to work smarter and more efficiently. Routine work is completed more efficiently and smarter through automation, so that your employees can spend more time on their core tasks. The benefits of automation are countless, such as cost savings and more job satisfaction for your employees and fewer human errors . All this is within reach with Power Automate , the Microsoft solution for automating business processes.

After all, many employees have repetitive tasks that they perform every day. Think, for example, of forwarding (web) forms to a specific department, or sending an e-mail to the team when the team agenda is adjusted. When these time-consuming human actions are performed incorrectly or not, the consequences are often annoying for others.

The same operations are thus continuously repeated. When these actions are automated, you save time, money and your business processes become more robust because human errors are excluded. And the best part is, with Power Automate you can achieve this without the need for a programmer.


  • Your employees save time;
  • Your organization saves money;
  • Processes are becoming more robust;
  • Human errors are minimized;
  • Power Automate is a low/no code application;
  • Increase job satisfaction.

How does it work?
Your employees can therefore automate data flows. This is done on the basis of triggers and actions . So step 1 is to create a data stream. One of the easiest flows you can create is sending automatic emails. You can then link such a flow (the automatic mail) to a data source, with which you have created a data flow.

This data flow then works in the future as follows: an action sets off a trigger . For example, that person is sharing a document in SharePoint . This action causes a trigger to go off. The automatic mail is then sent to the department or team for which the relevant document is relevant. The automatic mail is the data stream that has been created.

There are three primary Power Automate flows, namely cloud, desktop, and business process flows . Cloud flows are automated flows that are triggered when a specific event occurs. See the example above of the email sent when a document is shared in a SharePoint.

Desktop flows or desktop flows are used to automate tasks on the web or desktop. Think, for example, of an automatic e-mail when your organization receives a lead via Twitter. Again, the data flow is based on actions and triggers . In this case, your organization will be mentioned on Twitter. Someone’s action triggers an automatic email to be sent to the account manager.

Business Process Flows

Business process flows are a manual for employees. They offer a streamlined user experience so that employees have to go through the processes that your organization has established. In other words, it streamlines/encapsulates the business process.

Your employees can use business process flows to define their steps. These steps then lead employees to the desired process. In this way, business process flows reduce the need for training, because users do not have to orient themselves within applications. After all, they can ‘just’ follow the process.

Concrete examples of the three Power Automate flows:

  • Synchronizing files;
  • collecting data;
  • Sending reminders and notifications;
  • Approve requests at the touch of a button;
  • Carrying out periodic quality checks
  • Generating reports.